GOODJOB PRIVACY POLICY

Welcome to GoodJob. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and applicable regulations of the National Privacy Commission (NPC).

By accessing or using the GoodJob platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect and process the following categories of personal data:

1.1 Personal Identification Information

· Full Name

· Date of Birth

· Mobile Number

· Email Address

1.2 Verification Information

· Government-issued identification documents

1.3 Location Data

· Real-time or approximate location for service matching

1.4 Transaction Information

· Booking details

· Payment records

· Service history

1.5 Device and Usage Information

· IP address

· Device type and operating system

· Application usage logs and activity

All data collected shall be relevant, necessary, and not excessive in relation to its intended purpose.

2. PURPOSE OF DATA PROCESSING

We process your personal data for the following legitimate purposes:

· To facilitate bookings and transactions between users

· To verify identity and prevent fraud or unauthorized activities

· To process payments through authorized payment providers

· To enhance platform functionality, safety, and user experience

· To comply with legal and regulatory obligations

We shall not process personal data in a manner incompatible with these declared purposes.

3. LEGAL BASIS FOR PROCESSING

The processing of personal data is based on one or more of the following lawful criteria:

· Consent – When you voluntarily provide your data or agree to its processing

· Contractual Necessity – When processing is required to fulfill a service or transaction

· Legal Obligation – When required by applicable laws, regulations, or lawful orders

4. DATA SHARING AND DISCLOSURE

We may share personal data with the following, strictly on a need-to-know basis:

· Payment Service Providers (e.g., PayMongo, Xendit) for payment processing

· Service Providers to enable completion of requested services

· Government Authorities when required by law or legal process

We ensure that all third parties maintain appropriate data protection and confidentiality standards.

5. DATA PROTECTION AND SECURITY MEASURES

We implement reasonable and appropriate organizational, physical, and technical safeguards, including but not limited to:

· Data encryption during transmission and storage

· Access controls and authentication mechanisms

· Continuous monitoring for fraudulent or suspicious activities

Despite these measures, no system is completely secure. Users are encouraged to protect their account credentials.

6. DATA SUBJECT RIGHTS

In accordance with the Data Privacy Act, you have the right to:

· Access your personal data

· Correct inaccurate or incomplete information

· Erase or Block your personal data, subject to legal limitations

· Object to certain forms of data processing

· File a Complaint with the National Privacy Commission

Requests may be submitted through our designated contact channels.

7. DATA BREACH NOTIFICATION

In the event of a personal data breach that is likely to pose a risk to your rights and freedoms:

· We will notify affected users and the National Privacy Commission within seventy-two (72) hours from knowledge of the breach

· Immediate measures will be taken to contain, investigate, and mitigate the incident

8. DATA RETENTION POLICY

We retain personal data only for as long as necessary to fulfill its intended purpose, comply with legal obligations, and enforce our agreements.

8.1 Active Accounts

Personal data is retained for as long as the account remains active.

8.2 Inactive Accounts

Accounts with no activity for a period of two (2) years may be classified as inactive.
Users will be notified, and if no action is taken within thirty (30) days, the account may be archived or deleted.

8.3 Account Deletion Requests

Upon verified request:

· Personal data will be deleted within thirty (30) days if it is received via email, or can be deleted immediately by the user in the platform.

· Certain information may be retained where required by law

8.4 Financial and Transaction Records

Retained for a minimum of five (5) years to comply with tax, accounting, and regulatory requirements.

8.5 Fraud and Security Data

May be retained for up to five (5) years for investigation, prevention, and legal purposes.

8.6 Legal Retention Requirements

Data may be retained beyond standard periods if necessary for:

· Legal claims or dispute resolution

· Compliance with court orders or government mandates

8.7 Data Disposal

Upon expiration of the retention period:

· Data shall be securely deleted, destroyed, or anonymized

· Residual copies in backup systems will be overwritten in accordance with system cycles

9. DATA PROTECTION OFFICER (DPO)

We have designated a Data Protection Officer responsible for ensuring compliance with applicable data privacy laws and handling data protection concerns.

For inquiries, requests, or complaints, you may contact:

Email: privacy@goodjobservice.com
Address: B26 L8 Ph3 Extension Mabuhay City, Mamatid, Cabuyao, Laguna

10. NATIONAL PRIVACY COMMISSION (NPC) REGISTRATION

GoodJob shall comply with registration and reporting requirements of the National Privacy Commission, when applicable.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the platform constitutes acceptance of such changes.

12. CONTACT INFORMATION

For any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: support@goodjobservice.com
Address: B26 L8 Ph3 Extension Mabuhay City, Mamatid, Cabuyao, Laguna